The Mobile Wallet in 2015 and Beyond

Barriers and Opportunities for the Next Generation of Mobile Payment Providers

Findings in this report include answers to:

  1. What do customers expect and want from mobile payments solutions? Which companies do they want them from?
  2. What do providers need to do to spur adoption and use with different consumer segments?
  3. How have awareness, familiarity, perceptions, and adoption of mobile payment solutions changed over the past 2 years?
  4. What do they think about wearables like smartwatches and how will that impact mobile wallet adoption?