ON-DEMAND WEBINAR
Transforming eBay's Business Model: Groundbreaking Research Impact

Changing a global business model is no simple undertaking. It requires methodological rigor, creativity, careful planning, and a unique commitment to stakeholder participation.
Join CMB team members Brant Cruz and Riley Boeth, along with Gemma Francino Batlle from eBay, as they reprise their recent ESOMAR presentation and discuss how eBay used insights to inform high-stakes decisions.
Speakers

Gemma Francino Batlle
Sr. Director, Global Consumer Insights
eBay

Brant Cruz
SVP, Platform & Audience Practice Leader
CMB

Riley Boeth
Sr. Director, Advanced Analytics
CMB
Among the topics to be explored include
Moving beyond an understanding of what consumers think and say to a credible forecast of actual behavior
Connecting insights to business outcomes
Building insight workflows that drive internal consultation and alignment, not just deliverables
Best practices and lessons learned